Starlink Subscription Management

Privacy Policy

Last Updated: April 2026

Starlink Subscription Management is committed to protecting your privacy and personal data.
1. Information We Collect

We collect the following types of information:

  • School Information: Name, address, contact details, registration documents
  • Starlink Account Details: Account email, terminal ID, service address
  • Payment Information: Transaction references, payment methods, amounts
  • User Account Data: Login credentials, role, activity logs
2. How We Use Your Information

Your information is used for:

  • Managing Starlink subscriptions and billing
  • Processing payments and generating receipts
  • Sending important notifications about subscription status
  • Improving our services and customer support
  • Complying with legal obligations
3. Data Protection Measures

We implement industry-standard security measures including:

  • Encryption of sensitive data (passwords, payment information)
  • Secure database with access controls
  • Regular security audits and updates
  • Restricted employee access to personal data
4. Information Sharing

We do not sell your personal information. We may share information with:

  • Starlink: To manage your subscription (only account details, not payment info)
  • Payment Processors: To verify and process payments
  • Legal Authorities: When required by law
5. Data Retention

We retain your information for as long as your account is active and for 5 years thereafter for legal and accounting purposes.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt-out of marketing communications
7. Cookies and Tracking

We use cookies to enhance your experience, remember login sessions, and analyze website traffic.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are intended for schools and educational institutions, not directly for children under 18.

10. International Data Transfers

Your data is stored on servers within Zimbabwe. We do not transfer data internationally without your consent.

11. Updates to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.

12. Contact Us

For privacy-related inquiries, contact our Data Protection Officer:

Starlink Subscription Management is a subsidiary of Edupro Enterprises (Pvt) Ltd, committed to data protection and privacy compliance.